“Whatever you do, work at it with all your heart, as working for the Lord, not for men.”
~ Colossians 3:23 NIV84

I work full time in customer service, and in this particular line of work I’m in; we can’t always give the customer what they want, and like anyone that works in customer service you have the good customers, and then there are the bad customers!
You know the type. Demanding, crabby, taking out all of their days stresses on you the employee because you’ve told them no. They’re the type that will barge in to your comfortable work environment, hand on hips and acting like Miss or Mr. Bossy Pants! (or on the phone you can imagine them strutting around their kitchen in this manner)

I just finished reading the book Unglued by Lysa TerKeurst in between reading Greater & this book, and I’ve discovered that sometimes – these “crabby pants customers” are not taking out their frustrations on me the worker… but rather extending their frustrations throughout the rest of their own life, and projecting it on me when I can’t give them what they want. Because isn’t it easy to “blow up” at strangers?

Regardless though – its my job as christian to show the rest of the world love and respect in imitation of how Christ loved.  Even if I don’t answer the phone, “Hello my name is Lindsey and I’m a Christian, how may I act like Christ for you today?”

Though I do have a human boss, ultimately I’m working for God the father who created all of us equally, and while it is so much easier to project love and a cheerful attitude with those customers who are kind to me I must remind myself that I always must treat everyone with the same level of courtesy.

Take e-mails for an example. Its so quick and easy to just go through my day and respond to myriad e-mails with the same generic and quick response, especially when I’ve rattled off the same answer a hundred times already that day, but how much better do you feel when you get an e-mail from a company that seems genuine, and real and kind…

“Whatever you do, work at it with all your heart, as working for the Lord, not for men.”
~ Colossians 3:23 NIV84

Reminding myself daily that I work for the Father, and that maybe… just maybe the customer really needs to be made to feel special this day. Perhaps a very cheerful sound of my voice, and a perpetual smile on my face is just what they need even if they don’t extend the same courtesy to me!

3 thoughts on “WHAT-EVER!

  1. Lindsey-Thank you SO MUCH for participating in the blog hop. Praying for all of us as we learn to stop trying to control and start trusting God. Have a great weekend and remember to LET. IT. GO. :-){Hugs} Karen Ehman


  2. Lindsey, you are so right. The people who are the most difficult are probably the people who need the most Christ-like behavior from us! Good work and keep it up! Your customers are lucky to have you!-Erin Cuomo, OBS Group Leader


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